Returns & exchanges

If you’re unhappy with your purchase, we’ll find a solution for you. Our products can be returned or exchanged within 45 days. Returns can be refunded in the original payment method or digital store credit.

Which are you looking to do?

Exchange for different color/size

  1. Put in your order number and zip code and select “Start a return or exchange”
  2. Click the item you want to exchange for a new size or color and choose ‘exchange’
  3. Select what size and color and you want
  4. Tell us why you’d like to exchange and continue with the exchange
  5. We’ll ship you the item!

Exchange for different style

Customers in the US:

  1. Put in your order number and zip code and select “start a return or exchange”
  2. Click the item you want to exchange for new style and choose ‘exchange’
  3. Scroll down to “Looking to exchange for a different style?”
  4. Tell us why you’d like to exchange and continue with the exchange
  5. At the end, select “Shop now” to choose which style you’d like to exchange for

Customers outside the US:

  1. Put in your order number and zip code and select “start a return or exchange”
  2. Click the item you want a refund for and choose ‘return’
  3. Tell us why you’d like a refund and continue with the return
  4. At the end, select “No, thanks” and choose store credit
  5. Rebuy the item you want :)

Refund for digital gift card

  1. Put in your order number and zip code and select “start a return or exchange”
  2. Click the item you want a refund for and choose ‘return’
  3. Tell us why you’d like a refund and continue with the return
  4. At the end, select “No, thanks” and choose store credit

Refund to original payment method

  1. Put in your order number and zip code and select “start a return or exchange”
  2. Click the item you want a refund for and choose ‘return’
  3. Tell us why you’d like a refund and continue with the return
  4. At the end, select “No thanks” and choose to get a refund back to your original payment method.
start a return or exchange

FAQ